Back Office :

The back office process relates to:

•  Dynamic routing of documents that have been electronically filed to the concerned official within MCA based on the type of service request.
•  Electronic workflow systems to support speed and certainty in service delivery
•  Supporting all routine tasks such as registrations and approvals
•  Storing of all approved documents of companies as part of electronic records, including provision of access to electronic records for the stakeholders
•  Enhancing identification of defaulters
•  Increasing efficiency of Technical Scrutiny
•  Ensuring close follow-up on matters related to compliance management including prosecutions
•  Enabling quicker responses to investor grievances
   Providing alerts when the tasks are not carried out within stipulated period