- If you have not logged in to TRACES for two consecutive quarters in a financial year, your account would have been deleted. Contact the Admin User for your TAN for adding you again as a sub-user
- If you have forgotten your User Id / Password, you may use ‘Forgot User Id’ or ‘Forgot Password’ link to retrieve
- If you have entered incorrect login details for five consecutive times within 24 hours, your account would be locked out. Wait for one hour for account to unlock and try logging again